Cookie Policy
This policy explains how we use cookies and similar technologies to enhance your browsing experience on our platform.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They are widely used to make websites work efficiently and to provide information to website owners about how their sites are used.
Cookies can be "persistent" (remaining on your device until deleted) or "session-based" (deleted when you close your browser). We use both types to provide a seamless experience across your visits.
2. How We Use Cookies
We use cookies and similar technologies (such as web beacons and pixels) for several purposes:
Authentication and Security: To verify your identity, maintain your session, and protect against unauthorized access. Preferences and Settings: To remember your language, theme, and other preferences so you don't have to set them each time you visit. Analytics and Performance: To understand how visitors interact with our platform, identify popular features, and detect areas for improvement. Feature Functionality: To enable core features like shopping carts, saved stores, and real-time notifications.
3. Types of Cookies We Use
Essential Cookies: These are strictly necessary for the platform to function. They enable core features like authentication, security, and load balancing. Without these cookies, the platform cannot operate properly.
Functional Cookies: These remember your preferences and settings to provide a personalized experience. For example, they may store your language preference, dashboard layout, or recently viewed stores.
Analytics Cookies: These collect anonymized data about how visitors use our platform, such as which pages are visited most often and whether users encounter error messages. This helps us improve the platform performance.
Marketing Cookies: These are used to track visitors across websites to display relevant advertisements. We currently do not use marketing cookies but may add them in the future with appropriate notice.
4. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, or block cookies. However, please note that disabling certain cookies may affect the functionality of our platform.
Here are links to cookie management instructions for popular browsers: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge. You can also opt out of specific third-party cookies through industry opt-out tools.
5. Third-Party Cookies
Some cookies on our platform are set by third-party services that we use to enhance functionality. These include:
Payment processors (to enable secure transactions). Analytics providers (to help us understand platform usage). CDN providers (to optimize content delivery). Cloud infrastructure providers (to ensure reliability and performance). These third parties have their own privacy policies governing their use of cookies and data.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated revision date.
We encourage you to review this policy periodically to stay informed about how we use cookies.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at support@nexoas.com. We aim to respond to all inquiries within 5 business days.
